"OK Google" voice command isn't working on Samsung Galaxy Note 8 or Galaxy S8

While Samsung Galaxy Note 8 and S8 have got their native recently developed assistant Bixby, they also have built-in Google Assistant. All devices operated by Android version 6.0 or later have built-in Google Assistant.

Somehow we expect you use Bixby (the instruction how to disable Bixby can be found here) less often rather than Google Assistant. For comparing to Bixby, Google Assistant is more powerful. An issue arises with "hot" Google Assistant phrase "OK, Google". It stops working while Samsung power saving mode is on. The malfunction occurs because a power saving mode tries to disable background apps on your device including the Google app. As a result Google voice assistant stops functioning on your Galaxy Note 8 or Galaxy S8 at the right moment.

How to fix OK Google on Galaxy Note 8 or Galaxy S8?
Method 1
If you turns on a power saving mode on Galaxy Note 8 or Galaxy S8, OK Google won’t work properly. What you need to do is to remove Google app from the list of the apps, which running in the background are controlled by the device. That is, you permit a background mode for Google Assistant without restrictions even when a power saving mode is on. How to do it:
  • Open "Settings" -> "Device Maintenance" -> "Battery";

  • Find "Unmonitored apps";

  • Tap "Add apps" and add Google Assistant in it.

Method 2.
Another way to launch Google Assistant correctly is to turn off a power saving mode. To do so follow the instructions below:
  • Go to "Device Maintenance" and select "Battery";

  • Tap "Turn off" power saving mode.

Well, that is all we can suggest today for launching Google Assistant with "OK Google" on Samsung Galaxy Note 8 or Galaxy S8.

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Recent Comments

But what happens if this is not an edu account. This was not very helpful. >:-( Didn't even mention the other case.
Its not working still please fix this
thanks for the help (nougat) worked on the description. Fantastic:-)
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