» » "Error while retrieving information from server [DF-DFERH-01]" in Play Store

"Error while retrieving information from server [DF-DFERH-01]" in Play Store

Have you faced the message "Error while retrieving information from server [DF-DFERH-01]" while trying to download or update Google Play Store apps? Don’t worry, we are ready to tell you how to fix this issue. Usually data corruption causes DF-DFERH-01 error. Following the steps below anyone can get rid of the problem and leave behind this annoying confusion.

Method 1. Clear Data and Cache
  1. Navigate Settings -> Apps -> All.

  2. Go to Google Play Services Framework-> Clearing Data and Clearing Cache.

  3. Go to Google Play Store and repeat the same steps, Clearing Data and Clearing Cache to remove all data from Google Play.

If the error is not gone, employ Method 2.

Method 2. Remove your Google account and add one once again
  1. Go to Settings -> Accounts -> Google

  2. Select your Account

  3. Remove your Account and then once again Add Google Account.

  4. Restart your Android device and work with Google Play apps as usual.

Obviously, one can get rid of DF-DFERH-01 error fast and ease.
1 comment
  1. Rajiv
    Done both methods but the problem remain

Leave a reply

Recent Comments

So I kept getting the error -20 when I tried to update Pokemon Go. I first deleted some apps,but as that didn't work I tried these steps. Clearing cache didn't work and so I went on to the next one. When I uninstalled updates the app icon changed to the android bor icon and the app name changed to com.andriod.vending and something more I couldn't see. It was still the play store despite these changes cause when I pressed it it opened google play store, but a version of it I haven't seen in ages. Maybe more than a year old. I couldn't find Pokemon Go again, but as I went on the play store website it says my phone isn't compatible with it. What the heck happened to my Google Play Store? How do I reupdate it?
vikas
Tried a lot but I cant get a help from any of the above method plz help its intex aqua y2 ultra

Is it because of Google account got banned
Kaiwa Vincent
I tried all the above but did not work on BLU STUDIO 5.0 II
vernon
I have a Samsung galaxy exhibit I tried everything above every day for weeks it didn't work on my phone
Asad Ali
I've done all the steps but it doesn't work for my GT-5282
please help me to solve this problem