"Error while retrieving information from server [DF-DFERH-01]" in Play Store

Have you faced the message "Error while retrieving information from server [DF-DFERH-01]" while trying to download or update Google Play Store apps? Don’t worry, we are ready to tell you how to fix this issue. Usually data corruption causes DF-DFERH-01 error. Following the steps below anyone can get rid of the problem and leave behind this annoying confusion.

Method 1. Clear Data and Cache
  1. Navigate Settings -> Apps -> All.

  2. Go to Google Play Services Framework-> Clearing Data and Clearing Cache.

  3. Go to Google Play Store and repeat the same steps, Clearing Data and Clearing Cache to remove all data from Google Play.

If the error is not gone, employ Method 2.

Method 2. Remove your Google account and add one once again
  1. Go to Settings -> Accounts -> Google

  2. Select your Account

  3. Remove your Account and then once again Add Google Account.

  4. Restart your Android device and work with Google Play apps as usual.

Obviously, one can get rid of DF-DFERH-01 error fast and ease.
1 comment
  1. Rajiv
    Done both methods but the problem remain

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Recent Comments

Alie Johnson
Argh! My grandma has a phone and we are trying to update an app, we made a new gmail to try to make it work, but I don't want to go as far as deleting storage
undead7
Spoke too soon.. still not working for me even if I change the Device to Samsung models.. I'm still getting RH-01 in Google Play... I thought MEmu was a well known emulator? I never had any issues with Blue Stacks.
undead7
thanks Unholy7, you finally fixed my MEmu. Question now is WHY IS A ANDROID EMULATOR set to EMULATE an IPHONE? I find this really stupid. Its an Android Emulator. An iphone shouldn't even be in the options!
Jessica Fuehrer
Great info about the .edu email account screwing up playstore! Worked perfect and an easy fix. Thanks