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Error code 924: "Can't download app" in Google Play Store

Error code 924 which is a Google Play Store issue can be fixed by removing Google Play updates or re-adding Google account in device settings. This issue is similar to those do not allow to download or update apps or games from Google Play Store. Such popular apps as Facebook, Skype, Candy Crush, Clash of Clans, Viber and Hearthstone could also generate the error. This issue is not solved just by removing and reinstalling an application. Fortunately there are effective solutions that makes it possible to get rid of the error. Below are details about some of them.

How to fix Error code 924 on Android smartphone?

Method 1: Clear Cache and Data.
This popular method works well for solving a number of Google Play issues. That is to Clear cache and data.
  1. Go to Settings -> Applications -> All;

  2. Scroll the application list down and select "Google Play";

  3. Select “Clear Data”, “Clear Cache”;

  4. Now open Google Play, and try to download/update an app or a game.

Method 2: Uninstall Google Play updates.
This method is to get back device’s factory settings. To solve Error 924 follow the steps below.
  1. Go to Settings-> Applications -> All;

  2. Scroll down and select "Google Play";

  3. Select “Uninstall updates”;

Now reopen “Google Play” and download/update an app or a game.

Method 3: Remove and re-add Google account.
This method is one of the most effective for solving various Google Play issues.
  1. Go to Settings -> Accounts-> Select “Google”;

  2. Tap your primary Gmail address;

  3. Press menu key or the three dotted icon on top right;

  4. Select “Remove account” and confirm it by tapping “OK”;

  5. Go back to “Accounts”-> Select “Add Account”;

  6. Select “Google” -> “Existing” and add back your Gmail account;
  7. Open Google Play and download/update a wanted application.

We hope that one of the above methods worked for you to fix Error 924 on your Android smartphone or tablet. Welcome to share your experience with us in Comments below. Our readers are interested in what is going on: how the error occurs, what methods you did use and which one actually worked (from “easy going” down to the most complicated and multistep ways). Please, do not forget to let us know the device model. It is important.

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Recent Comments

So I kept getting the error -20 when I tried to update Pokemon Go. I first deleted some apps,but as that didn't work I tried these steps. Clearing cache didn't work and so I went on to the next one. When I uninstalled updates the app icon changed to the android bor icon and the app name changed to com.andriod.vending and something more I couldn't see. It was still the play store despite these changes cause when I pressed it it opened google play store, but a version of it I haven't seen in ages. Maybe more than a year old. I couldn't find Pokemon Go again, but as I went on the play store website it says my phone isn't compatible with it. What the heck happened to my Google Play Store? How do I reupdate it?
Tried a lot but I cant get a help from any of the above method plz help its intex aqua y2 ultra

Is it because of Google account got banned
Kaiwa Vincent
I tried all the above but did not work on BLU STUDIO 5.0 II
I have a Samsung galaxy exhibit I tried everything above every day for weeks it didn't work on my phone
Asad Ali
I've done all the steps but it doesn't work for my GT-5282
please help me to solve this problem