How to fix "Error code 0" in Google Play Store?

Recently many users have frequently faced a new issue while downloading or updating applications from Google Play Store: "The app can't be downloaded. Try again, and if the problem continues, get help troubleshooting (Error code: 0)". The thing is that many previous Google Play Store issues could be successful fixed by clearing Cache and Data. Unfortunately, this is not the case. The root of the problem turns out to be independent of the cache. It has another source.

As we have figured out the Google Play latest version actually has learnt to check file system permissions. Thus, the source of "Error code 0" issue could be an installed SuperSU application or a custom recovery TWRP that set up wrong file permissions for Google Play Store. To fix the problem is sufficient to grant the required permissions to Google Play Store and its services.

A. Set permissions for Google Play Store:
  1. Go to "Settings" -> "Applications" ->"All";

  2. Find "Play Store";

  3. Select "App permissions";

  4. Switch all available positions (all toddlers to the right).

B. Set permissions for Google Play Services:
  1. Go to "Settings" -> "Applications" ->"All";

  2. Find "Google Play Services";

  3. Select "App permissions";

  4. Switch all available positions (all toddlers to the right).

C. Set permissions with Android Debug Bridge:
If two above methods failed, you have to set the file permissions with Android Debug Bridge:
  • Restart your smartphone in "Recovery mode" by holding simultaneously Power and Volume+ buttons;
  • Connect Android device with PC by the USB cable;
  • Open Command Window (here) and type sequentially the commands below. You have to submit each command by pressing "Enter".
    adb shell
    chown -R media_rw:media_rw /data/media/
    find /data/media/ -type d -exec chmod 775 {} ';'
    find /data/media/ -type f -exec chmod 664 {} ';'4)

  • Do Restart you device.

It should work just fine after all the permissions for Google Play Store and Google Play services have been granted. We always appreciate when you share your experience to fix a new issue.
15 comments
  1. Taofeek
    Pls I can't open app permission on android 5.1.... Help plssssss
    1. Jean
      Same goes for me!
  2. ARTHUR UMAR
    how to fix error code hf-01
  3. Susana
    Hi,
    thanks for the help (nougat) worked on the description. Fantastic:-)
  4. mahfouz
    I have fixed this problem by installing google play store as system app (not as user app)
    1. Tobank
      Wooow. I just convert GAPP using link2sd (user app to system app).. it's work. Thanks alot
  5. baraka
    thanks alot for your help
  6. Arham Maaz
    Pls help me to get playstore for my phone
    Playstore was romoved from my phone
    How to get back it ??
    1. Atom_Crusher
      Please root your phone and then install the Google play as system app (easier if use lucky patcher)
  7. jim
    awesome - been struggling with this for ages and your solution sorted it right away.
  8. Hafis
    N for me this thus not work still problem presist ...
  9. john Matthews
    I`m still desperate to down load an app i`ve purchased from play store. But I`m getting the error "unable to download app error 0 " I`ve tried everything including re setting the tablet and all your suggetions but the "debug bridge"to edit app permissions.
    I`ve managed to get my tablet into recovery mode and connected it to my windows 10 pc via usb but nothing happens.
    Presumably by "command Window" this is the command window on the Win 10 pc?
    Also i don`t quite understand from your data what constitutes a command ,where one starts and the next one begins and therefore when to press enter and are the words "type" part of a command or an instruction to type .
    Sorry about all this but I`m a 70 year old pensioner and all want to do is install the the sheet music app i`ve purchased on Play store
  10. Sapphire
    I get this error when I try to update my apps, all solutions didn't work, please help!
  11. G Lacasse
    Great, first 2 parts with Google Play and Play services worked. Thanks
  12. N Cloke
    Doing options A and B worked perfectly for me.. Cheers

Write a comment

  • reload, if the code cannot be seen

Recent Comments

Atom_Crusher
Please root your phone and then install the Google play as system app (easier if use lucky patcher)
N Cloke
Doing options A and B worked perfectly for me.. Cheers
jumbee
I also had to do that. Was going nuts trying to remove the Google account
G Lacasse
Great, first 2 parts with Google Play and Play services worked. Thanks
Deborah Lorraine
I've tried these steps but still get the error.