“OK Google” voice command isn’t working on Samsung Galaxy Note 8 or Galaxy S8

While Samsung Galaxy Note 8 and S8 have got their native recently developed assistant Bixby, they also have built-in Google Assistant. All devices operated by Android version 6.0 or later have built-in Google Assistant.

Somehow we expect you use Bixby (the instruction how to disable Bixby can be found here) less often rather than Google Assistant. For comparing to Bixby, Google Assistant is more powerful. An issue arises with “hot” Google Assistant phrase “OK, Google”. It stops working while Samsung power saving mode is on. The malfunction occurs because a power saving mode tries to disable background apps on your device including the Google app. As a result Google voice assistant stops functioning on your Galaxy Note 8 or Galaxy S8 at the right moment.

How to fix OK Google on Galaxy Note 8 or Galaxy S8?

Method 1
If you turns on a power saving mode on Galaxy Note 8 or Galaxy S8, OK Google won’t work properly. What you need to do is to remove Google app from the list of the apps, which running in the background are controlled by the device. That is, you permit a background mode for Google Assistant without restrictions even when a power saving mode is on. How to do it:

  • Open “Settings” -> “Device Maintenance” -> “Battery”;

  • Find “Unmonitored apps”;

  • Tap “Add apps” and add Google Assistant in it.

Method 2.
Another way to launch Google Assistant correctly is to turn off a power saving mode. To do so follow the instructions below:

  • Go to “Device Maintenance” and select “Battery”;

  • Tap “Turn off” power saving mode.

Well, that is all we can suggest today for launching Google Assistant with “OK Google” on Samsung Galaxy Note 8 or Galaxy S8.

About Gavin

Editor @ android-fix.com. Gavin is a mechanical engineer by trade, but he's also a tech enthusiast. He spends his time working on Android-Fix and enjoys blogging about the latest trends in the mobile industry. His hobbies include cooking, traveling, and playing soccer with friends.

1 thought on ““OK Google” voice command isn’t working on Samsung Galaxy Note 8 or Galaxy S8”

  1. the fixes are inaccurate. Google Assistant does not show up in the list of apps to choose from to stop monitoring. it is not int the G\’s, it is not in the A\’s. it is just not there. i went through the whole list multiple times and even the Google app is not listed. i have personally found this to be true for both the AT&T and unlocked US versions of the phone.

    the second \”fix\” is not really a fix since it involves disabling a key feature needed for a power-hungry phone. i believe this to be a Samsung Bixby move to \”edge\”-out the competition.

    Reply

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